About Us

Vintage Lux Life offers pre-loved luxury brand handbags and accessories from Japan. Authenticity is verified through LegitGrails and/or Entrupy.

Vintage Lux Life is not affiliated with the brands mentioned. All rights reserved to the original brand holders.

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Frequently Asked Questions

Frequently Asked Questions

Help! How do I purchase some of these items (bags and accessories)?

Items can be purchased from our website.

Payments can be facilitated through secure payment methods via Shopify

Are these products Authentic? How do I know what I'm buying is authentic?

All of our items (Quality Pre-Loved Luxury Bags and Accessories) are sourced from Japan which has strict counterfit rules.

Japan has strict counterfeit laws primarily to protect consumers from purchasing counterfeit goods that may be of inferior quality and potentially harmful. It is also aimed to protect the integrity of the Brands and Businesses.

All our items (bags and accessories) are 100% authentic sourced from Japan.

All items are authenticated by either LegitGrails and/or Entrupy. Authenticity certificates will be provided for each item.

How long does it take to receive these items?

Items will be shipped within 3-4 days of payments received via Australia Post

What are your policies on shipping, and how can I ensure my items don't get ruined in the process?

Protecting your items:

All items will be packed safely to ensure minimal damage occurs during the shipping process.

We use Australia Post and other 3rd party mailing service partners for all shipping. Any damage/theft/loss that occurs during the shipping process will be discussed with our mailing service partners .

Shipping:

We will only ship items within Australia. No International shipping is available.

We will provide free standard shipping within Australia via Australia Post and other 3rd party mailing service partners.

No Express post option is currently offered. 

Shipping insurance is available for additional purchase at the expense of the buyer and calculated at check out.

Shipping insurance are (subject to change):

Item value/Shipping insurance cost:

$0-$500 = $10

$501 - $1000 = $22.50

$1001 - $1500 = $35

$1501 - $2000 = $47.50

$2001-$2500 = $60

$2501 - $3000 = $72.50

$3001 - $3500 = $75

Items will be posted within 2-4 business days once payment has been received via Standard delivery.

Signature on delivery will be required.

 

What is your returns, refunds and exchange policy?

As the items we sell are pre-loved/pre-owned condition, buyers are accepting the condition of the items as is. Therefore we do not offer any returns, refunds or exchange for the items once purchased.

As this is a photo of the item, the colour may appear slightly different on your phone or monitor

For futher information please see our Refund Policy

Why buy pre-loved luxury hand bags and acccessories?

Buying pre-loved luxury handbags and accessories instead of brand new items offers several advantages:

  1. Cost Savings: Pre-loved items are typically priced lower than brand new ones, allowing you to purchase luxury pieces at a more affordable price point.
  2. Vintage and Unique Styles: Pre-loved items often include discontinued or vintage styles that may not be available in stores anymore, making them unique and adding to their appeal.
  3. Environmental Benefits: Choosing pre-loved items reduces the demand for new production, thereby lowering the environmental impact associated with manufacturing new goods.
  4. Quality and Craftsmanship: Luxury items are often well-crafted and designed to last. Purchasing pre-loved allows you to acquire high-quality pieces that have already stood the test of time.
  5. Value Retention: Some luxury items retain or even appreciate in value over time, especially rare or limited-edition pieces. Buying pre-loved can be a way to invest in items that hold or increase in value.
  6. Ethical Considerations: Opting for pre-loved items supports sustainable fashion practices by extending the lifecycle of products and reducing waste.

Overall, buying pre-loved luxury handbags and accessories can be a savvy choice for those looking to enjoy luxury items without the high price tag of brand new purchases, while also aligning with ethical and environmental values.

How do we catergorize the condition of the items?

We categorize the condition of our pre-loved luxury brand handbags and accessories as follows:

Rank S: Good as new without noticeable flaws or signs of use - check photos for details

Rank SA: Excellent condiiton. Very well maintained with little visible signs of use. May have minor surface scratches - check photos for details

Rank A: Very good condition. Well maintained with some signs of use - check photos for details

Rank AB: Good condition. Showing some sign of use and some visible marks and scratches - check photos for details

Do you offer a Layby service?

We do not offer an in house Layby service.

PayPal Buy Now Pay Later/Pay in 4 may be available so you can buy what you want now and split your payments over 4 instalments over 6 weeks. Simply choose PayPal as your payment method at check out to avail this option. This installment arrangement is direct with Pay Pal through your Pay Pal account. Here is more information on PayPal Pay in 4 https://www.paypal.com/au/webapps/mpp/paypal-payin4/terms

Where are the items located?

Items are directly sourced from Japan and shipped from Sydney Australia

Where can I see the products?

Products can be viewed and purchased from our online store www.vintageluxlife.com powered by Shopify.